Delete Your Account

Last updated: October 15, 2026

You can permanently delete your TumbleVibe account and all associated data directly from within the app. This page explains exactly how, and what gets deleted.

How to delete your account

1. Open TumbleVibe and sign in to the account you want to delete.
2. Tap the profile icon in the top-right corner of the home screen — this opens your account settings.
3. Scroll to the bottom and tap Delete Account.
4. If you have not signed in recently, you may be asked to confirm your identity again (re-enter your password, or re-confirm with Google/Apple, depending on how you signed in) — this is a security check, not an extra step you can skip.
5. Confirm the deletion when prompted. This action is immediate and cannot be undone.

What gets deleted

Deleting your account permanently removes:

• Your Firebase Authentication record (email, sign-in credentials).
• Your users profile document (display name, purchase status).
• Your AI usage counters and rate-limit records (monthly generation count).
• Every feedback/support message you have sent.

If the deletion stops partway (for example, a network error), your account is kept and you can simply try again — the deletion continues where it stopped.

What is retained after deletion

Your account and every record listed above are removed from our live systems immediately.

Our database is backed up automatically so we can recover from technical failures. Copies of deleted database records can remain in these encrypted backups for up to 30 days, after which they are deleted as the backups expire. Your sign-in record is not part of these backups. Backups are used for nothing else, and if we ever have to restore one, we delete again every account that was deleted after that backup was made.

Purchase records. If you bought a subscription or pass, your purchase history stays with our payment processor RevenueCat under your account ID (a random code, not your name or email), and with Apple or Google.

Server logs. Our servers record your account ID when they handle a request for your account. These logs are deleted automatically after 30 days.

What is not affected

Active subscriptions are managed by Apple or Google, not by us — deleting your TumbleVibe account does not automatically cancel an active subscription. Cancel it separately from your App Store or Google Play account settings if you no longer want to be billed.

Language and sound preferences are stored only on your device, not on our servers, so account deletion does not affect them — you can reset them from the app's Settings screen at any time regardless of your account.

Can't access the app?

If you no longer have the app installed or cannot sign in, contact us at support@tumblevibe.app from the email address associated with your account and we will process the deletion manually.

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See also our Privacy Policy for full details on what data we collect and why.

Contact: support@tumblevibe.app